Shipping Policy

Can I return my order?

At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Orders are shipped on business days only. Business days are Monday to Friday, 9am - 6pm, excluding national holidays in Malaysia. All deliveries must be signed upon receipt (or depending on the courier service).

We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.

Here are some reasons your delivery might be late:

Your order was shipped during our sales and promotions season.
You ordered more than one product. In exceptional circumstances your order may arrive in different packages and on different dates.
Your order was placed during a local public holiday.
There were unpredictable circumstances beyond our control.

If you are unable to receive the product at the time of delivery, kindly re-arrange with the carrier or if you need assistance do not hesitate to contact us.